配送ポリシー

Processing Time

Orders are usually processed within 1–3 business days. Orders are not processed on weekends or public holidays.

Delivery Time

Estimated delivery time is 8–15 business days after your order has been shipped.

Delivery times may vary depending on the destination, customs clearance, weather, holidays, or other circumstances beyond our control.

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take a few days to appear.

Incorrect Address

Please check your shipping address before placing your order. We are not responsible for delays or lost packages caused by an incorrect or incomplete address provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us with your order number and relevant photos. We will investigate and provide an appropriate solution.

Contact Us

For shipping questions, please contact:

Email:cyuwenddy@gmail.com